Privacy Policy

1. We may collect identity and contact details such as name, work email, phone number, organisation, role and communication preferences.
2. Workspace data may include accounting, audit, tax, client, document, transaction, configuration and activity information entered by authorised users.
3. Technical information may include device, browser, approximate location, log events, session information and security signals.
4. We use information to create accounts, provide features, process support requests, send service communications, manage billing and maintain service reliability.
5. We may use limited usage information to understand performance, improve usability, prevent abuse and develop safer product experiences.
6. We do not sell customer workspace content or use it to advertise another customer’s business.
7. We may engage hosting, infrastructure, communications, analytics, payment and support providers under appropriate contractual or operational safeguards.
8. We may disclose information where required by law, valid legal process, protection of rights, fraud prevention, emergency safety or a business transfer.
9. Customers control the content they submit and should avoid uploading information they are not authorised to share.
10. We retain information only for operational, contractual, security, legal, tax, dispute and backup purposes for periods appropriate to the service relationship.
11. You may request access, correction, deletion, restriction, portability or withdrawal of consent where applicable to the relevant processing.
12. Some records may need to be retained to meet legal, security, accounting or dispute obligations even after a deletion request.
13. We use reasonable administrative, technical and organisational safeguards, but no internet transmission or storage system can be guaranteed risk-free.
14. International processing may occur where our service providers operate; applicable transfer safeguards will be assessed for the relevant arrangement.
15. Privacy questions and rights requests should be sent to contact@ledzerly.com with enough information to verify and respond.
16. We may update this policy when our products, providers, law or data practices change and will indicate the revised date.
17. This policy applies to Ledzerly website visitors, trial users, customers, authorised workspace users and service providers where relevant.
18. Ledzerly documents operational decisions, assigns responsibility and reviews controls as the products, threats and applicable requirements change.
19. Customers must provide accurate information, maintain appropriate internal approvals and ensure that their users have the authority to act on their behalf.
20. A concern or request should include the relevant account, dates, records and contact details so Ledzerly can investigate and respond proportionately.
21. Ledzerly may update this policy when its services, providers, security controls or legal obligations change, with the revised date shown on the page.
22. Nothing in this policy limits rights or remedies that cannot lawfully be excluded, and the final customer agreement may contain additional obligations.

Review notice: This original draft is product guidance, not a substitute for legal advice or a signed customer agreement. Ledzerly should confirm the final contracting entity, applicable law, dispute process, data retention schedule and regulatory obligations before publication.